Following receipt of your order and verification of payment, the package is prepared and shipped within 48 hours.
Depending on the number of boomerangs ordered and therefore the weight, your order will be shipped by Colissimo or by a carrier. The delivery time can vary from 2 days to 7 working days depending on the country of destination.
Shipping costs shown include packaging, preparation and shipping costs.
Particular care is taken with our packages since they are oversized and protected.
Your package is shipped at your own risk.
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or an exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
To make a return, you must present us with a receipt or proof of purchase.
There are certain situations where only a partial refund is granted: (if applicable)
* Any article which is not in its original state, which is damaged or which presents certain missing parts for reasons which are not due to an error on our part.
* Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment, within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received your refund yet, please check your bank account first.
Then contact your credit card company, as there may be a delay before your refund is officially posted.
Then contact your bank. There is often a processing time required before a refund is posted.
If after completing all of these steps you still have not received your refund, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only items at current price can be refunded. Unfortunately, sale items are not refundable.
Exchanges (if applicable)
We only replace an item if it is defective or damaged. If in this case you want to exchange it for the same article, send us an e-mail to email@example.com and send your article to: 25 rue des vendéens, SAINT MALO DU BOIS, 8590, France.
To return a product, you must send it by post to:
Company 3B / BommerangFan – 25 rue des vendéens – 85590 SAINT MALO DU BOIS – France.
You will be responsible for paying your own shipping costs to return your item. Shipping costs are not refundable. If you receive a refund, the return costs will be deducted from it.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you are shipping an item valued at more than $ 50, you should consider using a delivery service that allows you to track the shipment or purchase delivery insurance. We do not guarantee that we will receive the item you return to us.